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OUT OF THE BOX DYNAMICS 365 INTEGRATION
Unify your telephone system and Dynamics 365 in a Single User Interface
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Embedded call controls in Microsoft Dynamics 365, unifying the desktop for your sales & service staff
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Simplify your sales and service team's workflow, reducing clicks, screens, and searches for up to 50% efficiency improvements
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Pop relevant customer information at the moment of interaction for your staff on every call
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Speed through outbound calling campaigns with the fully integrated progressive dialer
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Capture call statistics, callbacks, next steps, call dispositions, automated follow ups & more within Dynamics 365
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Auto-create links to call recordings in Dynamics 365 for easy access or connectivity to Microsoft Call Intelligence
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