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OUT OF THE BOX DYNAMICS 365 INTEGRATION

Unify your telephone system and Dynamics 365 in a Single User Interface

  • Embedded call controls in Microsoft Dynamics 365, unifying the desktop for your sales & service staff

  • Simplify your sales and service team's workflow, reducing clicks, screens, and searches for up to 50% efficiency improvements

  • Pop relevant customer information at the moment of interaction for your staff on every call

  • Speed through outbound calling campaigns with the fully integrated progressive dialer

  • Capture call statistics, callbacks, next steps, call dispositions, automated follow ups & more within Dynamics 365

  • Auto-create links to call recordings in Dynamics 365 for easy access or connectivity to Microsoft Call Intelligence

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