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Chose from 3 levels of Dynamics 365 Integration

  • PROFESSIONAL User

    30£
    Every month
    Perfect for inbound traffic & click to dial outbound
    Valid for 12 months
    • 100% Dynamics 365 CRM integration
    • Call answer, transfer, hold, conference buttons in Dynamics
    • Dynamics 365 CRM integrated softphone
    • Inbound Dynamics 365 CRM screen-pop
    • Click to dial in Dynamics 365 CRM
    • Click to dial in any browser, any site.
    • Contact Directory available in Dynamics 365 CRM
    • Call history logged in Dynamics 365 CRM
    • Real Time Dynamics 365 CRM dashboards
    • Queues and call routing
    • All telephony data in CRM for telephony analytics.
    • Smartphone client application
    • FREE 14 DAY TRIAL
  • Best Value

    TEAM User

    50£
    Every month
    Perfect for inbound & outbound campaign management
    Valid for 12 months
    • PROFESSIONAL level features PLUS
    • Personal & Group autodialer in Dynamics 365 CRM
    • Unlimited Call outcome options
    • Automatic Callback management
    • Outbound Calling Line ID control in Dynamics 365 CRM
    • Inbound & Outbound screenpop
    • Inbound DNIS - pop the matching brand
    • Real Time Dynamics 365 CRM telephony dashboards
    • IVR, auto-attendant
    • Dynamics 365 CRM telephony reports
    • Dynamics 365 CRM telephony reports
    • Recording link in Dynamics 365 CRM
    • FREE 14 DAY TRIAL
  • ENTERPRISE User

    80£
    Every month
    Advanced Dynamics 365 CRM integrations features
    Valid for 12 months
    • TEAM Level features PLUS
    • VoiceDrop- save time, pre-recorded messages for voicemail
    • Recording Pause/resume button
    • Uploading call recordings to Azure
    • Call transcript via Microsoft Conversation Intelligence
    • Recording Pause/resume button
    • Route call to account owner/favorite agent
    • Email notifications of abandon calls
    • Missed/abandon calls logged in Dynamics 365 CRM
    • Waiting-in-queue callback offer
    • Dynamics 365 data based routing
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